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Password yo get Oculus games

trrilex
Level 2

My son is trying to get a game on Oculus. It has my Verizon email which is no longer valid. We had signed up through my Facebook. Facebook will not let me add my new email or remove an old email what can I do?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! We understand how discouraging a pesky account issue can be when you're just wanting to get back into VR and we'd like help get you up and running again. Please submit a support ticket here: https://ocul.us/3ogP0j3 and we'd be happy to work together so you can get back to gaming!