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Pattern

Evster_612
Honored Guest

I was going to play on my VR and it says that I need a pattern, which I never created a pattern and now I'm locked out. I cant pair my phone to VR on the oculus app. 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there Evster_612, we see you're having problems with your unlock pattern! Let's get that sorted out for you. Seems that you have 2 options available to you.

Removing the Pattern with Oculus App
 

  1. Navigate to Settings > More Settings > Unlock Pattern within the Oculus App
  2. Inside it, there would be 3 options: Unlock Headset from PhoneReset Unlock Pattern, and Remove Unlock Pattern.
  3. By choosing Remove Unlock Pattern, it will ask for your pin. (If you do not know your pin, proceed to next section)
  4. Remove the pattern, then set up a new one.

Removing the Pattern via Factory Reset

 

  1. Turn off your headset.
  2. Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
  3. Use the volume buttons on your headset to highlight Factory Reset and press the power button.
  4. Use the volume buttons on your headset to highlight Yes and press the power button.
  • Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset.
  • Performing a factory reset won’t remove content you’ve purchased or downloaded from your account.

We hope the alleviates your issue and you're able to get back to enjoying those amazing VR games. Cheers!

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