02-06-2023 10:38 PM
Please help. I've been having more and more trouble with pauses while playing a flight simulator PC VR game (Condor 2). The screen freezes for periods of 5-6 seconds, and when it comes back, there is a "working on it" triangular symbol in the upper right corner. The interval between pauses varies, but is mostly every 20-30 seconds. I've tried rebooting my headset, rebooting my computer, using an authentic Oculus Link cable, using Air Link, and even a factory reset of the Quest 2, but none of these have made any difference at all. It seems that this problem has been gradually getting worse with the last few updates. This headset (Quest 2) worked perfectly when I first got it in November 2020, but lately it is becoming almost unuseable. I like to race online with friends, but with these glitches, it really messes things up. What is the cause of this, and how do I fix it? Please help.
Solved! Go to Solution.
02-12-2023 01:30 AM
No reply after 5 days? Good thing I figured it out myself then. I noticed I didn’t have this issue when playing stand-alone games on the Quest 2. My gut told me it was a hot processor. And while the front of my VR goggles was noticeably warm, it wasn’t hot enough to be uncomfortably hot. Turns out it was my PC. When I shut it down, not just put it to sleep, it cools off completely. No more pauses or flickering since I started doing this.
What puzzles me though is why it is only doing this now? Why wasn’t this an issue when I started using the Quest 2 in 2020? Why has this become more of a problem with every update?
02-07-2023 12:03 PM
Hey there, @johngfoster, we see that you are having some issues with some delays on PCVR. We appreciate you bringing your issue to our attention, lets get started so we can what's going on. If you haven't already, can you check your system to ensure that you are running your computer with the correct requirements for the quest? Also, have you checked to see if your drivers are up to date?
We will leave the specifications for PCVR, here.
02-07-2023 10:43 PM
My system:
Processor: Intel core i7-10750H @ 2.6GHz
GPU: NVIDIA GeForce RTX 2060
Memory: 16 GB (15.9 GB useable)
OS: Windows 11
USB ports: 1x USB-C, 4x USB-"standard"
USB cable: official Oculus Link cable
Which drivers do I need to make sure are up to date? My Quest 2 is running update 49, if that is what you are asking.
02-07-2023 10:47 PM - edited 02-07-2023 10:53 PM
I was able to capture a 7 minute video that demonstrates exactly what the problem is using the Oculus app on my phone. However, I can’t post a video (only pictures). I was able to post it on the Facebook group though.
https://www.facebook.com/groups/238504600345458/permalink/1150187549177154/?mibextid=S66gvF
02-12-2023 01:30 AM
No reply after 5 days? Good thing I figured it out myself then. I noticed I didn’t have this issue when playing stand-alone games on the Quest 2. My gut told me it was a hot processor. And while the front of my VR goggles was noticeably warm, it wasn’t hot enough to be uncomfortably hot. Turns out it was my PC. When I shut it down, not just put it to sleep, it cools off completely. No more pauses or flickering since I started doing this.
What puzzles me though is why it is only doing this now? Why wasn’t this an issue when I started using the Quest 2 in 2020? Why has this become more of a problem with every update?