I cant buy any game on oculus quest 2
I tried different cards, prepaid gift card using the app on my phone, the pc and through the oculus it self, i even tried using different area code nothing works, it keeps showing the same message, it doesn’t accept my payment method!!
but yesterday i received a note from my bank account saying there’s a 1$ pending on oculus!!! Two times. Please if anyone can tell me how to fix this I’ve been trying to do buy a game for a week now !!!
Hi there, Ascend3r. We know how important it is to add a payment method so you can get into the game! Please try to add a PayPal account through an incognito window on your phone or PC to see if you run into the same issue. If you do run into the same issue, then please contact your financial institution to see if there might be a hold on your account. If none of these steps are viable, please reach out to our support team and we would be happy to look into this issue and get to the bottom of this.
Howdy there, @5xdf! The cavalry has arrived. Not to worry, we'll gladly point you in the right direction so you can make purchases in the Meta store. If you haven't already, we'll leave you with some troubleshooting steps to consider:
Please keep us updated on how things are going so that we can determine whether any additional steps are required.