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Payment method quest

XCupCakeyX
Honored Guest

So I have money on my card and it is a debit Mastercard I have only started to have this issue with this card and it has worked before so I don’t know why it’s doing it now and oculus payment accepts the card just when I go to buy something which the with with money on it doesn’t work  @MetaQuestSupport meta quest

 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Oh no, @XCupCakeyX! We don't like to hear you are having payment issues on your account. Our Meta Store has many fun VR games and apps, and you deserve to purchase and have access to them whenever it's convenient for you. We don't want you to continue missing out on the opportunity to purchase the content you desire the most. Please PM us so we can look into this issue right away.

 

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We are looking forward to hearing from you!

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MetaQuestSupport
Community Manager
Community Manager

Hi there, @XCupCakeyX! Just reaching back to see if you still needed assistance with the payment issues you were having. We would love to help with this issue. Please feel free to reach back out whenever it is convenient for you if you still need assistance. We are always here to help!

 

Thank you for beginning the best part of Meta!

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