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Payment taken, shiny rocks not received

9dyll
Honored Guest

Please can someone advise me how I contact oculus store about a payment that's been taken but the shiny rocks haven't come through?

Many thanks

2 REPLIES 2

shay.7.2022
Honored Guest

I also have this problem, please help

MetaQuestSupport
Community Manager
Community Manager

Hey everyone, we totally understand your concern about not receiving your shiny rocks! We'll need to collect some account info to look into this for you so please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!