My son loves penguin Paradise!! Today, he tried to login, and it told him “ Cosmetic server failed to login”, then booted him off… Any help on how to fix this issue???
Thanks for notifying this to us. We understand your frustration and concerns.
As a basic troubleshooting steps, may we suggest you to uninstall and reinstall the game?
Is Penguin Paradise the only app you're having issue with? If so, we could recommend to contact the game developer via their website. We hope you can resolve this quickly and get back to the Metaverse!
Please reach back out to us if you are still needing assistance, we'll be happy to help.
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Thanks for that information! Since it is only the one game, it is possible the game servers are having issues so it is a good idea to contact the developers.
The only other troubleshooting we would recommend at this time would be to try a different Wi-Fi network, and ensure there is no VPN or restricted access to websites where possible.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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