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People App requires Meta account

jb1980.2023
Honored Guest

When trying to open people app it reads , “create a Meta account”. When I close this it spins and never opens. I have a Meta account. 

21 REPLIES 21

Hey there, @cvan2446! We understand that you're having some issues with the People app. We know that this is probably not what you're wanting to deal with at this moment, so we'd love to help! We'd really appreciate it if you could send us a PM so that we can grab some info to assist you further. Please select our name to get to our profile page, or click Here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Thank you so much for your patience. We're looking forward to getting your PM!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey, hey! We were just checking in on you to see how everything was going. We want to make sure you get the assistance you need, and to let you know we are still here for you if you need us! If you are still experiencing problems, please let us know by sending us a PM using the previously posted steps and we will be more than happy to continue venturing through this with you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

i have the same issue and i don't know how to fix it can you help me ?

 

I had to do a factory reset..... 

Did it work?

 

cvan2446
Protege

Yes it did 🙂

i did it and it worked TYSM! this means so much to me!

el.l33v
Honored Guest

I have the same issue, I tried to log in so many times (and I am logged in) but it doesn’t work at all.

cvan2446
Protege

I finally had to factory reset... then works fine.

Did you lose any data?

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