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People App requires Meta account

jb1980.2023
Honored Guest

When trying to open people app it reads , “create a Meta account”. When I close this it spins and never opens. I have a Meta account. 

1 ACCEPTED SOLUTION

Accepted Solutions

I had to do a factory reset..... 

View solution in original post

21 REPLIES 21

jb1980.2023
Honored Guest

I put that in the tag box by accident. I can’t open the people app as it is telling me to create an account. I have an active account.

Hey there, @jb1980.2023, and thank you for bringing this question to the community! We have not seen any special issues with that application, were you able to get the app to launch at any point, or is it still prompting you to create an account? We would really like to dig into this with you but we'll need some information from you that you wouldn't want to post in a public space, so send us a private message. Just click on our name to get to our profile page, or click here. Next, click "Send a Message" and we will get that message shortly! Please remember, you must be signed into the community first to send us a private message. Looking forward to your response!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there, @jb1980.2023! We see your private message and will be responding to you shortly!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

jacoblolmeeee
Honored Guest

Same. I don't know why this is happening.

 

Dexkiezebrink
Honored Guest

I have the same issue here...

Hello there, @jacoblolmeeee! We've just come across your message and we'll respond to you as quickly as we can.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I have the same problem (t worked fine then this "create meta account" every time I open the people tab.  Tried rebooting and thar didn't solve the problem?????

 

cvan2446
Protege

I have the same problem (t worked fine then this "create meta account" every time I open the people tab.  Tried rebooting and thar didn't solve the problem?????

cvan2446
Protege

Also when I click your "click here" next send message.... I have no option to send message... just forum content?

 

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