12-31-2023 05:28 AM - last edited on 01-18-2024 08:37 AM by ShiroTenko
When trying to open people app it reads , “create a Meta account”. When I close this it spins and never opens. I have a Meta account.
Solved! Go to Solution.
01-29-2024 03:03 PM
Hey there, @cvan2446! We understand that you're having some issues with the People app. We know that this is probably not what you're wanting to deal with at this moment, so we'd love to help! We'd really appreciate it if you could send us a PM so that we can grab some info to assist you further. Please select our name to get to our profile page, or click Here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Thank you so much for your patience. We're looking forward to getting your PM!
02-01-2024 11:01 AM
Hey, hey! We were just checking in on you to see how everything was going. We want to make sure you get the assistance you need, and to let you know we are still here for you if you need us! If you are still experiencing problems, please let us know by sending us a PM using the previously posted steps and we will be more than happy to continue venturing through this with you!
02-17-2024 03:26 PM
i have the same issue and i don't know how to fix it can you help me ?
02-17-2024 03:32 PM
I had to do a factory reset.....
02-17-2024 03:35 PM
Did it work?
02-17-2024 03:44 PM
Yes it did 🙂
02-17-2024 03:46 PM
i did it and it worked TYSM! this means so much to me!
02-26-2024 09:24 AM
I have the same issue, I tried to log in so many times (and I am logged in) but it doesn’t work at all.
02-26-2024 09:26 AM
I finally had to factory reset... then works fine.
02-26-2024 09:27 AM
Did you lose any data?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset