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People app

SMG_GANG
Honored Guest

When people enter the application, a 1 second loading occurs, then the application turns off

 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, @SMG_GANG! We understand that you're having some difficulties with your People app on your Quest headset, and we know how crucial communication is when trying to enjoy VR with friends. We definitely don't want you to miss out, so we'd be more than happy to help! We'd like to ask a few questions to get a bit more insight on where this hiccup occurs. When you have a moment, please respond by answering the following questions:

 

  1. Are you able to launch other applications? Does the problem occur with more than one app?
  2. When did this start? Were any changes made?
  3. Is the Oculus Home Experience having any issues?
  4. What troubleshooting steps have you attempted?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hiya, @SMG_GANG! We just wanted to follow up with you about your People app that was having some crashing issues. Please respond by answering the questions above if you're still in need of some assistance. We look forward to hearing from you and getting you back on the right track!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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