02-22-2025 01:50 PM
On 2/20/2025 my Instagram asked for my email verification which I did. It was trying to login with an old email address and not the present one I have been using. After finishing the verification process my Instagram account was permanently disabled and shortly after so was my Facebook. Can anyone be of assistance to help retrieve my accounts?
Thank you.
02-22-2025 02:53 PM
Hi, we’re sorry to hear you are having issues with your Instagram account, however as
community managers we aren’t able to assist you with this directly. We can help with Quest related issues but unfortunately we lack the ability to assist with Instagram account issues.
For disabled or banned accounts the best place to get help is here:
https://help.instagram.com/366993040048856/?helpref=search&query=disabled%20account&se
arch_session_id=b048084d10f1746e9bec700f5e214035&sr=0
We will be closing this thread as we unfortunately cannot provide any further assistance here.
Thanks.
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