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Permanently Disabled Meta Account - Facebook, Messenger and Instagram

katbay2025
Explorer

Hello, 

My account has been unfairly disabled and completely shut down. An AI bot has determined some small comment on a post has gone against Community Standards. I was able to APPEAL if I didn't think this was right, I clicked on APPEAL, then 2 secs later I received the following message. Account permanently disabled; no further review allowed. How is this possible????? I have completely lost everything!!!!

I need to speak with someone to have my account reactivated. This is so unfair. I will even accept a suspension if needed but not a complete wipe of everything. Please help me. 

All the links for disabled accounts direct me to facebook which I can't access because my account is disable. It is a never ending go around. I need to chat with a real person. 

katbay2025_0-1739839795523.jpeg

Kathy Bayldon

5 REPLIES 5

big_ozh
Explorer

same here... I have thousands of dollars in apps I am now locked out of... and meta seems to not even care.  I run a VR arcade now many of my machines are disabled and I cant even get anyone to give a **bleep** or unlock my account.  the www.facebook.com/hacked process is broken and tells me it cant find my profile.  had to make another meta account to even be able to come on here to complain about it.... awful

It's just terrible. I don't care so much about posting stuff, its all my networking contacts I have in messenger. I don't have anyone's phone numbers, just messenger, so now I can't contact anyone. I am also admin on a work group FB page and I can't access that either now. This is causing so much anxiety and frustration and I can't find anyone to help. 

Hi there, @katbay2025!

 

Thanks for reaching out. We can certainly understand how losing access to an account can be frustrating.

 

We'd love to help with your issue but we would only have access to Meta Quest VR accounts via this forum and we'd be unable to assist with Facebook or Instagram accounts. 

 

We understand that you've already reached out through the Facebook Help Centre but we would advise revisiting there as it really is the best place to find a solution. We understand this may not be the answer you wanted but we hope this provides some clarification on what we can assist with on this forum. Hope this helps! 

 

 


 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I can't get into the Facebook Help Centre!!!!!! because my account has been disabled. 

Thank you for your reply, but is there an open chat other than within facebook I can use, through Meta?

We apologize but there wouldn't be a way for us to get you through to Facebook support through this VR forum. 

 

The only way to get support would be through the Facebook Account Centre. We thank you for your understanding!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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