, I received a message saying my business Instagram account was suspended, and honestly, I was stunned. The message didn’t give any specific reason, just that I’d somehow violated the terms of service. I think my account may have been flagged as a bot, which I’m clearly not. I did everything Instagram asked—I sent a picture of my ID and a photo of myself to prove I was real.
Later that day, though, things got even worse. Not only was my business account permanently banned, but my personal accounts, which I’ve had for over 15 years, were also taken down. My personal accounts are more than just accounts to me—they hold memories, moments, and connections that I can’t replace.
If a real person could review this, I’m confident they’d see that I haven’t done anything wrong. Even if the business account stays banned, I’m just asking for the chance to get my personal accounts back. I have so many memories there that I’d hate to lose forever. Thank you for reading and for any help you might be able to offer.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
