11-18-2023 10:20 PM
Im unable to give my son permission to buy a game. He sends the request and I click allow and then when he goes back into the game it just says again that you need to ask your parents permission. Are we missing something?
11-28-2023 01:53 PM
Hey @levistrauss0510! Thank you for bringing this to our attention. We understand that you're unable to give your son permission to play a game. We know how this can dampen his gameplay experience. No worries; we'd love to help with this. So that we can look into this further, we ask that you PM us so we can gather some more information from you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you!
11-29-2023 01:56 PM
Hey there! We're just following up with you to see if you still need assistance. If so, please PM us, and we'll assist. We hope you have a great day!