03-22-2023 04:29 PM
I found out how to setup phone notifications a little while ago and tried to set it up. When I got to the page where it says stuff about setting it up, I press continue and it shows a loading wheel but it never loads. It eventually kicks me out of the screen to the phone notifications settings tab. I’ve tried disconnecting and reconnecting and that doesn’t work. I’ve tried multiple days and it’s never worked. Idk what to do, I’ve asked my friends and looked at videos, I couldn’t figure it out.
Solved! Go to Solution.
11-13-2023 06:05 PM
no change for me as well with v59
11-22-2023 01:42 PM
I have the same issue. Phone notifications work for Quest 2 but not with Quest 3. Open a ticket and the support team told me to check Community! Unbelievable unusefull support.
11-23-2023 10:42 AM
Hey there, @Il_Galla We wouldn't want our customers having anything less than a stellar VR experience. Having notification issues can certainly get a bit frustrating. Not to worry though, we'd like to look into your support interaction to check if everything's in order. Please send us a private message and we'd be more than happy to take a look. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon!
11-23-2023 12:14 PM
Did it! 🙂
11-23-2023 03:24 PM - edited 11-23-2023 03:25 PM
Hey there everyone! Just passing by and saw this thread and not sure if anyone is still having this experience?
11-23-2023 03:27 PM
Hey, no it was not. Everyone was texting to support private messages, but they will not help. So we just need to wait for some official help.
11-23-2023 03:30 PM
What kind of phone do you have?
11-23-2023 03:31 PM
I'm still having the issue. There was no change after updating to v59. My phone is a Samsung Galaxy S23 Ultra.
11-23-2023 08:07 PM - edited 11-25-2023 08:12 AM
Android 13 Xperia 10 III, after enabling Oculus App to access device notification, revisiting the menu entry will only display a forever spinner.
Android 14 on pixel tablet also.
11-23-2023 09:54 PM
Same here. Meta app only shows spinning (loading) icon in "Phone notification" menu. (Android 13 Samsung Galaxy S21)
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset