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Phone notifications setup problem

Spotzy_vr
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I found out how to setup phone notifications a little while ago and tried to set it up. When I got to the page where it says stuff about setting it up, I press continue and it shows a loading wheel but it never loads. It eventually kicks me out of the screen to the phone notifications settings tab. I’ve tried disconnecting and reconnecting and that doesn’t work. I’ve tried multiple days and it’s never worked. Idk what to do, I’ve asked my friends and looked at videos, I couldn’t figure it out.

72 REPLIES 72

no change for me as well with v59

Il_Galla
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I have the same issue. Phone notifications work for Quest 2 but not with Quest 3. Open a ticket and the support team told me to check Community! Unbelievable unusefull support.

Hey there, @Il_Galla We wouldn't want our customers having anything less than a stellar VR experience. Having notification issues can certainly get a bit frustrating. Not to worry though, we'd like to look into your support interaction to check if everything's in order. Please send us a private message and we'd be more than happy to take a look. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Did it! 🙂

Hey there everyone! Just passing by and saw this thread and not sure if anyone is still having this experience?

We are all mad here.

Hey, no it was not. Everyone was texting to support private messages, but they will not help. So we just need to wait for some official help.

What kind of phone do you have?

We are all mad here.

I'm still having the issue.  There was no change after updating to v59.  My phone is a Samsung Galaxy S23 Ultra.

Android 13 Xperia 10 III, after enabling Oculus App to access device notification, revisiting the menu entry will only display a forever spinner.

Android 14 on pixel tablet also.

Same here. Meta app only shows spinning (loading) icon in "Phone notification" menu. (Android 13 Samsung Galaxy S21)

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