I cant pair my headset with the app in the first steps thing with the code when i enter the code the only thing that happens i just brings me back to the same window were i need to enter my code and i did everyrhing in my power i did reinstall the app at least 50 times i did factory resset on my quest2 i even tryed to creat a new acc but all for nothing nothing did work i hope someone can help me before i lose my mind
Hey there, @HowDoesThatWork! We understand that you're having some issues with your headset not pairing to your phone. We know that this isn't what you wanted, so we're going to help you solve this issue ASAP. If you could let us know if you're getting any error messages when trying to pair, we'd really appreciate that. If you are getting an error message, pls include a screenshot for us. Thank you so much for your patience during this busy holiday season. We're looking forward to your reply!
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Hey there! We appreciate you bringing this concern to our attention. We'd love to assist you with this as well. As we know how annoying not being able to pair to your device can be. If you could provide us with a screenshot of the error message you get when trying to pair that would be perfect. We'll be looking forward to hearing back from you on this.
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Hey there! We're just following up with you to see if you still need assistance. If so, feel free to reach out and we'll be happy to help. We hope you have a great day!
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Hey there @Mimmie23!We appreciate you contacting us! It seems like you're experiencing difficulties with your phone not connecting to your headset. Have you updated your phone to the latest version? Make sure both your phone and headset are connected to the same network and operating on the same frequency. If you have any third-party accessories that are not supported, like headset covers, please remove them as they might interfere with the communication. We have prepared an article to assist you in troubleshooting your device with your phone. Please let us know if this has been helpful to you.
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my device updated or seemed to 2/17 i played ragnorock and addons all was fine. got message it would shut off after update
next day i could not play add ons even one that was free if bought game
i played over a month happy as a clam now i hate meta and i am not alone in either issue. the connect issue is the devices Bluetooth software which meta knew before i bought mine.
i make apps on several devices so yes i am sure.
anyhow i asked for refund of device/games they blamed app creator but its every app
i can buy new game tested it so im not banned or anything.
now that i can actually use my headset can i get purchases restored and yes they are on right log in.
ragnorock i had them all. now i got basic game wierd cause even that came with hellfest in a bundle.
simple restore purchases or refund for games and device and i will go to steam
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