12-29-2023 12:43 PM - last edited on 01-18-2024 08:06 AM by ShiroTenko
I've received a message saying it looks like I'm sharing my account with a child. I'm not, but I still had to submit photo ID. I've sent through two different photos of my driving licence and these have both been rejected. I now have till 9th January to prove I'm over 13 or my account will be suspended even though I've made multiple store purchases and my account is linked to my Facebook account which I've had for over 13 years. What can I do about this?
12-31-2023 07:36 AM
Yeah I have the same issue. Problem is, I'm 13! I don't even have an ID.
01-08-2024 02:17 PM
Hi there, @jb.ferrous, and @Isaac533! We want to help you look into this account issue and do all we can to help you both avoid suspension. Please send us a private message so we can gather the needed information. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
01-18-2024 03:51 AM
Has this been resolved ?
01-28-2024 10:34 AM
Hey there, @Anonymous! We'd love it if you could send us a PM so that we can further assist you! Please select our name to get to our profile page, or click Here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Thank you so much for your patience. We're looking forward to receiving your PM!
01-29-2024 10:52 AM
Hey again, @Anonymous! We just wanted to follow up with you and see if you're still in need of our assistance. If you are, make sure to send us that PM!
02-08-2024 10:02 PM
Having the same issue . My FB and insta are both disabled . Any attempts to verify are met with broken links . At a loss of what to even do...
02-12-2024 07:49 AM
Hello, @MissKittye! We recognize how crucial it is to be able to access your accounts without encountering any difficulties. Kindly send us a PM so we can look into this further. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We can't wait to hear from you soon!
10-01-2024
03:58 AM
- last edited on
10-01-2024
04:18 AM
by
Gandalf84
Hello,
Has this been fixed? I have an account ***** on instagram which got suspended a week ago and I keep getting my ID submission rejected to appeal my account. It was for inauthenticity but have had all my meta accounts for so long and they are all gone. t*******@icloud.com is the associated email. Please help me, I do not think my account suspension was fair and definitely not for inauthenticity
10-01-2024 04:25 AM
Hello there, we will like to help you with your account issue, Why not come chat to us in private message? Please select our name to get to our profile page, or click here: . Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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