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Pin saying not correct even though it’s correct

Birb1533
Expert Protege

So I tried 10 pins to buy shiny rocks in gorilla tag and they said All incorrect on my oculus quest 3 and I resented my password and factory resetting. What was happing with my headset before I did the factory reset?

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey @Birb1533. It looks like you're having issues with an in-app purchase. We would like to improve your experience and get your PIN issue resolved as soon as possible. If you could send us a PM using the link here, this will allow us to look a little further into things and give you some insight on what's happening. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I actually didn’t have my phone on me or my iPad and none of my owned devices my pc that has the oculus app (the oculus app was mainly used for my rift s that has more issues than a windows xp running cyberpunk 2077) My iPad and my phone . My headset was paired to my dads 

Hey @Birb1533! We did receive your PM, and we are so glad you were able to get this resolved. Feel free to reach out to us in the future with any other questions or concerns! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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