For some unknown reason the App board and the panel when viewed within Oculus Rift have become 'pixelated' and unreadable. When viewed on the PC monitor, all looks OK. I restated the PC. I reset up the Oculus Rift. But still the board and panel are 'pixelated'. How to fix this please?
We understand how frustrating this can be if your VR device turns unreadable. You've come to the right place. Rest assured that we'll assist you with the troubleshooting steps that should work.
Ensure how the headset is connected, headset and primary monitor are connected to the same video card.
Remove any adapters from the headset such as an adapter or cable extender if used. If your PC does not have enough of the ports needed (HDMI for Rift, Display Port for Rift S) and an adapter is needed, it is recommended to use the adapter with the monitor instead of the headset whenever possible.
For best practices, we'd recommend you to consider the below:
An adapter is needed if it does not have the needed port on the video card at all, for example: the AMD R9 295X2(No HDMI port). For Rift: A compatible adapter can be purchased from Amazon. The Rift S will come with a display port to mini display port adapter.
Try disconnecting the headset cable from the PC and from the headset and inspect it for bent pins, frays, twists, kinks. Please note: When reconnecting to the PC, you should connect the USB cable first, then the display port cable to the dedicated graphics card.
We'd also advise you to update graphics drivers: For Nvidia Drivers, we'd recommend you to visit this link to update. For AMD drivers, we'd recommend you to visit this link to update.
If this doesn't help, we'd recommend you to send us a private message as we require some additional information from you.
Keep us posted!
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We're just following up on you as we haven't heard from you. Hope everything's alright at your end and we believe, your issue has been resolved. if you still need any help, please don't hesitate to contact us by sending a private message!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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