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Pixelated picture and pixel jitter while playing Meta Quest 3

ssasha01
Explorer

I bought meta quest 3 in a store (technospace).

When I start the game with the Meta Quest 3 glasses, I see a pixelated picture and pixel jitter while playing Meta Quest 3.

What could this be?

Or is this how it should be?

Help me solve this problem.

5 REPLIES 5

ssasha01
Explorer

Купив я їх в магазині( технопростір) в Україні

Hi there, @ssasha01! Thank you for reaching out. Unfortunately, Meta Quest does not offer support in your language through social media. We did notice, though, that you asked a question about you experiencing pixelated pictures and pixel jitter while playing Meta Quest 3, so we would like to look into this for you in order to get you back to a smooth VR experience before we continue. Can you please provide a screenshot of the screen you are seeing and answer the questions listed below?

 

  • Does the issue happen in the Home environment or with 3rd-party software (like SteamVR)?
  • Does it happen right away or after longer sessions of use?
  • Has the product been dropped or neglected?

Once we can get a better understanding of this we can know what course of action is bet for us to take next! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi again, @ssasha01! We wanted to follow up with you to see if you still need further help or if there is anything else we can help you with. If so, let us know! 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Коли зображення переноситься на комп'ютер, виходить гарна картинка.

Тому я не можу показати вам зображення.

Thank you for reaching out. Unfortunately, Meta Quest does not offer support in your language through social media. Please contact us at https://metaque.st/Support and we will be happy to help you. You can also post your question on our Meta Quest Community: https://communityforums.atmeta.com/t5/International/ct-p/InternationalBoards

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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