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Please help me

CryptoKingNi
Honored Guest

Can anyone please help I feel like crying,

My quest 3 had a screen where my controllers would not connect, would say tracking lost, I spoke to support on WhatsApp and they got me to send the headset for a replacement, I got the replacement and my controllers would not connect to the replacement so I could not get past the set up page, u contacted support again on what's app so I got another replacement but this time a replacement headset and replacement controllers, I'm having the exact same issue AGAIN  I am unable to get past the screen with controllers pulling out a tab, onto of that support is not responding to me on what's app now and it seems I've been blocked this is outrageous way to be treated can anyone help how I can get these controllers to pair so I can set up the quest 3

 

1 ACCEPTED SOLUTION

Accepted Solutions

CryptoKingNi
Honored Guest

I managed to get this fixed, leave the start menu for my mins and it should go to pairing screen 

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2 REPLIES 2

CryptoKingNi
Honored Guest

I managed to get this fixed, leave the start menu for my mins and it should go to pairing screen 

Hey there, @CryptoKingNi. We're glad to hear that you were able to get this resolved. If there's ever anything we can help out with or if you have any questions that we could answer, please feel free to reach out to us! We hope you enjoy the rest of your weekend! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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