Population One. Connection lost only in lobby.

[pink.sky]

Hello!

I really enjoy playing Population One.

Recently I have encountered a problem.

Only the lobby keeps showing "connection lost". Because of this, I can't play games with my friends in Squads.

But I can match and play games solo from the lobby.Then when the game starts the "connection lost" message disappears but when I go back to the lobby it keeps reappearing.

I found that this issue was resolved by tethering my phone and only appeared when connected to my home Wi-Fi.

However, my home Wi-Fi works perfectly fine with all games except Population One, and the issue only occurs with this game.

I tried rebooting and reinstalling but it didn't work.

[Eire_Max]

Hey @pink.sky 

Welcome to the Meta Community Forums!

If your issue solely occurs within Population One, I would recommend getting in touch with the game devs 

BigBox VR, Inc. as it appears the issue is with the game itself as opposed to your device. You can get in touch the wonderful team through their website found here.

I hope this helps, have a great day!

[pink.sky]

Thanks for the reply.
I'll try to get in touch with the game developers.
I don't know where to contact the developer on that website, so could you please tell me?

[Eire_Max]

Hey again @pink.sky 

Apologies, I sent the wrong link by mistake 😬

This Link should give you a couple of options to contact the devs, it should also include a link to their WIKI which may prove useful.

Hope this helps!

[pink.sky]

Thank you for the link to contact the developer and I appreciate your advice!

[Eire_Max]

No problem at all, I hope it is resolved and you can get back into battle with you squad soon!
See you in VR 👀

[TommyRae]

Did you find a fix for this?  I am having the exact same issue.  

Best,

Mike

[haru.316267]

Hello!

I have contacted the developer and am waiting for a reply. I have not yet found a solution.

[n8champ]

I'm having the exact same problem. Can join a  game fine, but cannot join friends. They see me as "offline". "Connection Lost" stays on the screen in the lobby.

[TST_Deal_With_It]

Any updatedates to this or solutions yet? I'm having the same issue and have uninstalled and reinstalled the app three times but still getting the lost connection and lobby but not once match starts. Thanks for any info!