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Population One In Game Menus Are Unresponsive.

Dr.John100
Honored Guest

Hello,

 

I have been playing population one on and off for a while on my Quest 2 (standalone). Recently (yesterday) i have been running into issues though when the game ends. The end game menu does not respond to any of the clicks i make. I am unable to choose play again, spectate, or Exit to lobby. I need to quit out the game every time and re load it to start a new game or just wait for the game im in to end. I have uninstalled and reinstalled the game, made sure my system is updated, and even factory reset my oculus twice. This same issue keeps occurring. This is the only game where i have had this issue. I was on another forum on reddit and saw no one else having issues. When i press the left trigger to select an option to play again or leave the map of the game just pops up. I have no idea what i am supposed to do. 

 

One last example is when i go to the training lobby, once i load in the training map there is an ingame menu that lets me know i can mute and report other players in the training lobby, I am unable to click continue and the menu/message is in my face the entire time. I can not even shoot my weapon if i were to pick one up. This is so unfortunate. 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there @Dr.John100, issues regarding stuck menus or buttons does not sound like a great time. We would love to see how we can help you out regarding these kinds of issues!

Have you tried another network? While likely not the issue, its possible some network related issues can affect online games, you mentioned the same issues do not happen in other games, but are these games online games like Population One? If you have any friends that you play with, perhaps they could try the game on your network?

Next, we would love to know if you could try cleaning your controllers, and the headset. a stuck button on your controller could also cause some funky issues, though this is likely to also extend to other applications if this is the case, still a good thing to try!

We would love to review this further, and look forward to your response!

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