Population one - both of my children have oculus quest 2, both are set over 13, they have both requested access to population one, they have both been granted access to play but it will not play on their headsets. Simply states request sent. Tried reboot, tried many things to no avail...any suggestions? This has been going on since Christmas
Hello there, @camjam1976! We were just stopping by because we noticed you said your children were having some difficulties playing Population One on their headsets, and we definitely wouldn't want them to miss out on this fun, action-packed game any longer! With your children having meta accounts that are over the age of 13, any games that are within their age range don't need permission to be downloaded. As Population One is rated T for teens, they should be able to go into the meta store and download with no permission needed from the parent. We kindly ask that you go into the Family Center and ensure that no settings are enabled that would prevent your child from downloading any games without permission.
Additionally, we'd like to ask the following questions to get a bit more insight on this: Is this the only game you are experiencing this issue with? Are you running into any error messages when trying to play the game? If so, what does the error message say? Feel free to provide us any screen shots of any error messages you may be seeing on your end when trying to play the game, as those are very helpful for our troubleshooting.
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Hiya, @camjam1976! We're just following up with you regarding those difficulties with trying to play Population One. Please respond by answering the questions in our previous reply if you're still in need of some assistance. We'll be patiently waiting to hear from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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