Power Button Stuck meta quest 3

[tropical11.2023]

Hi all,

The power button seems to be stuck on my Metaquest 3 when I press it it does not click in and nothing happens. If anyone could please help that would be great 🙂 

Paul 

[Choleni]

Hi @tropical11.2023 🙂

send a PM @MetaQuestSupport so they can look about warranty options.

Click on the name to visit their profile page, then click the "send a message" button.

[MetaQuestSupport]

Hey there @tropical11.2023! We would love to see what's going on with your Quest 3. We have just a few questions for you:

• Are you able to turn the device off or on? 
• Is the device functioning like normal outside of the power button being stuck?
• Have you tried cleaning the button area with compressed air?

We look forward to your response!

[MetaQuestSupport]

Hey there, @tropical11.2023. We'd love to continue gathering more details regarding your device, so do reach out to us whenever you have some free time! We want to make sure we're able to get you back up and running smoothly!