03-05-2023 12:52 AM
I can hear the physical click sound, however the quest 2 does not detect when I press the right analog stick.
I checked by holding down the right analog stick in the home screen, it is unable to select anything. Meanwhile the left analog stick is able to do so just fine. Movement with the right analog stick works fine.
03-05-2023 08:44 AM - last edited on 03-08-2023 09:40 AM by RoastPork
Hey there @Ken_have_fun, we see you have some questions regarding the controllers. We have just the information to provide you on this! Below are the different button functionalities:
Note: Individual apps may include their own tutorials for how to use the buttons on your Touch controllers.
As listed, the joysticks are mainly used to move around with, if any action can come from pressing them, it'll likely be in-game, or to wake up the controller. We hope this information was useful, if you have anymore concerns in the future, please don't hesitate to let us know. Thank you!
03-07-2023 04:39 PM
Actually what I mean is that my thumbstick is broken and does not register pressing down on it.
03-07-2023 05:43 PM
Joystick issues can definitely be bothersome @Ken_have_fun, but we'll be sure to have a solution for you! Please make sure to power-cycle your headset and re-install the mobile application, if the issue continues please follow the steps below. Typically, resetting the deadzone assists with thumbstick issues from time to time.
Please try the following:
If you continue to have these issues after, we may need to look into further possibilities and troubleshooting. Please Submit a Ticket with us and we'll be able to assist further within that platform!
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