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Previous purchases on old Oculus account

JackMarkett
Honored Guest

Hello, I had an oculus account before Meta integration was required. I had purchased a lot of games on my oculus account, however, had never linked it to a met account. I just made a account, but all of my previous purchases from my old oculus account appears to been lost I have an oculus quest one and was looking to upgrade to the new quest three however, if I cannot get my purchases moved over. I’ve tried to link my quest one to the app however, the code never appears in my headset. So I’m not sure what needs to be done.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

We ended all support for Oculus accounts January 1, 2023, we will provide you with a supported article regarding the changes with migrating from an Oculus account to a Meta account. 

 

If you have any further concerns or questions you would like us to answer, please reach back out to the support team for further assistance. 

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