03-23-2025 07:29 AM
My instagram was hacked and the hacker changed the email ans password so I can no longer access my account. I’ve tried to contact Instagram, used the help desk - I did everything but I’m either stuck in a loop on the help desk website or I do not get any answer and help from meta/instagram. My hacked account was made public and I never agreed to that, I don’t want my pictures to be public for everyone to see. I have pictures of myself on Instagram so I could easily verify my identity, or my friends could vouch for me - I just don’t know how to get there. All I neee is for someone to finally listen to me and to finally help me - I just want my account back and for my pictures to be private again.
03-23-2025 08:34 AM
Hi, we’re sorry to hear that your Instagram account was hacked, however as community managers we aren’t able to assist you with this directly. We can help with Meta Quest related issues but unfortunately we lack the ability to assist with Instagram account issues. To get help with your account the best place to get help is here: https://help.instagram.com/368191326593075/?helpref=hc_fnav
We will be closing this thread now since there’s nothing else we can do to help.
Thanks,
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