12-16-2022 10:41 AM - last edited on 02-23-2023 11:39 AM by RoastPork
I do believe this is a known issue but would still like to know whether there's something I should do or if there's an update on its way.
Whenever I lay my headset on the table for a while it goes to sleep, and when I put it back on I can't get the pro controllers to show up anymore. Only thing that works is to;
-put the controllers on charge ( this is q must after trying otherwise)
- reboot the headset
- vigorously press Oculus-buttons on the controllers and wish for the left toe to grant them to be connected.
If I try something else than the above, there's no chance( or perhaps a minute one) to have the controllers to show up.
As there's no power button on the headset, or a timer to shut down the headset, it tends to be in sleep( for longer times but usually for few minutes, )and there's no real cure I can see to do it differently. But is there some other means to certain the controllers connect properly? I never had an issue with the originals not connecting( but as the right controller travels a lot in space, it's unusable), nor do I have with Forcetube I just got.
Solved! Go to Solution.
02-03-2023 04:17 AM
I'm on v49 and still have the same issue
02-03-2023 08:07 AM
Hey everyone, we hate to hear that you're experiencing this issue. V49 should help with stability issues but this is still a new feature with some kinks to iron out. The Quest Pro controllers operate differently than the standard Quest 2 controller. They are essentially each their own mini computer. So when it connects to your headset it is also being connected to your Wi-Fi for stability. When you headset goes into standby it shuts of the controllers which disconnect them from your Wi-Fi, causing them to unpair. Like I mentioned before, this is a new feature which still needs some work but our team is always working on the next update. If the connectivity issue worsens, I highly encourage opening a support ticket HERE so that we can make sure you get the assistance you need.
02-22-2023 01:30 PM
Hello, so if somebody here thought about sending their controllers back DONT. I spoke to the support over days and I ended up with a new set of controllers and nothing changed. So the issue is probably not caused by the controllers but by the Q2 or your WiFi connection.
03-17-2023 02:42 AM
03-17-2023 03:23 AM
same to me, still not working with v50. Meta come on, with such a expensive product, it should not be a problem for so long.
03-28-2023 09:22 AM
Nice to see the problem as solved., If it only was true.
I have decided to turn off my headset if having longer than 5 minutes break as the controllers won't work after that.
O'h, if only someone would come up with a tech that could detect objects and determine procedures accordingly. Or, how about a power switch or a power-up procedure to the controllers. Wouldn't that be some fancy tech( i give you the IP rights to these fancy, new, never before heard-off tech ideas)?
05-14-2023 10:52 PM
May i know your procedure for connecting q2 controller with quest pro? I have tried different pairing method with no success.