cancel
Showing results for 
Search instead for 
Did you mean: 

Pro right controller not pairing after update

TheMan10268
Honored Guest

Having issues pairing my Right pro controller to the headset after the last update need help tried everything resetting rebooting factory reset to headset and controller not working

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there! We love the thorough troubleshooting you've already tried for your Quest Pro right controller not pairing! Since the issue appears to have shown up after a recent update, we'd like to recommend Factory Resetting the controller itself to force an update:

 

  • Right Controller: Hold A and Oculus buttons until the LED begins flashing red/white. 
  • Release the buttons immediately after the LED begins blinking red/white.
  • Perform a manual pairing and check if controller LED would flash blue and white to signal pairing state.
  • Once paired, controllers may take a while to update and stay unresponsive until they finish, and LED would be purple during the update.

Please let us know if this has helped!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Knock, knock! We wanted to check back in with you, to see if you'd had a chance to give our steps a try! We'd love to help you with your Quest Pro controller, so let us know how this goes, or if there's anything else we can help you with!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?