Problem starting applications

[jipskin]

I've had the Oculus Rift for a couple of weeks now. I am using Windows 7 with an nvidia GTX 980 Ti. Everything is working fine except most of the applications I download from the Oculus store just do not start. The Oculus dream deck does not start (although I was able to view it during the setup process). Many games do not start, including one I just purchased called Defense Grid 2. I just press the start button and nothing happens. No error message, nothing. I got The Body VR to work and the Oculus 360 photos app. It doesn't matter whether I try to launch the games while wearing the headset or from clicking the start button on the desktop app. Please help me! I am thinking of returning or selling it because I cannot get this to work and it's annoying.

[benalden2007]

I'm having the same problem. some of my games start while others don't. the home doesn't load within the headset at all. All of my steam games work with the rift so It's not the hardware.

[benalden2007]

check your display settings. I had the same problem. I looked in my display settings and saw 2 additional displays that were added at some point. I removed the 2 displays, leaving only my monitor active and the rift worked after that. 

[Anonymous]

<sorry, double post>

[Anonymous]

benalden2007 said:

check your display settings. I had the same problem. I looked in my display settings and saw 2 additional displays that were added at some point. I removed the 2 displays, leaving only my monitor active and the rift worked after that. 

I'm having the same problem (reported here: https://forums.oculus.com/community/discussion/39895/defense-grid-2-vr-wont-start ) but I don't see any "extra" displays.

Could you please share screenshots and your system config?

Thanks

[jipskin]

No, unplugging the monitor didn't do anything. I have tried reformatting my computer and doing a fresh reinstall of windows 7 and it's not working. Here is what looks like a debug log file when I tried to open defense grid 2 (happens in many other applications as well):

13/07 13:00:16.700 {INFO}    [LifeCycle] Launch Request: hidden-path-entertainment-dg2vr

13/07 13:00:16.700 {INFO}    [os/file] Launching app with path , args [-oculusdisplay single], launchDir [true], detached [false]

13/07 13:00:16.700 {INFO}    [os/file] Setting cwd to

13/07 13:00:16.701 {INFO}    [os/file] Waiting for pid 5352

13/07 13:00:16.701 {INFO}    [AppTrackerManager] Adding new tracker: 5352 (hidden-path-entertainment-dg2vr)

13/07 13:00:16.701 {INFO}    [LifeCycle] Adding Tracker: 5352 (hidden-path-entertainment-dg2vr)

13/07 13:00:16.701 {INFO}    [LifeCycle] App Stack Push <1>: 5352 (hidden-path-entertainment-dg2vr)

13/07 13:00:16.701 {INFO}    [LifeCycle] Request Location: LOADING

13/07 13:00:16.701 {INFO}    [LifeCycle] Push Location: LOADING

13/07 13:00:16.701 {INFO}    [LifeCycle] Starting Transition [FAST]: LANDING -> LOADING (6)

13/07 13:00:16.701 {INFO}    [LifeCycle] Send Fade: (6, BLACK, LINEAR, 250)

13/07 13:00:16.701 {DEBUG}   [State Machine] Switching VR state to in VR

13/07 13:00:16.701 {DEBUG}   [LibraryManager] Disabling library actions

13/07 13:00:16.701 {DEBUG}   [PlatformPluginManager] Disabling platform plugin actions

13/07 13:00:16.702 {INFO}    [PackageManager] Disabling package Changes

13/07 13:00:16.702 {INFO}    [LifeCycle] Request Location: LOADING

13/07 13:00:16.702 {INFO}    [LifeCycle] Push Location: LOADING

13/07 13:00:16.702 {INFO}    [LifeCycle] Update Location: LANDING

13/07 13:00:16.702 {INFO}    [LifeCycle] Inactive Focus: 5668 (oculus-home)

13/07 13:00:16.702 {INFO}    [LifeCycle] Already Focused: 0 (Unknown)

13/07 13:00:16.702 {INFO}    [os/file] Done waiting for pid 5352

13/07 13:00:16.702 {WARNING} [ApplicationPackage] App hidden-path-entertainment-dg2vr has exited with error: 3221225595

13/07 13:00:16.702 {INFO}    [PackageManager] Skipping update check because changes aren't allowed.

13/07 13:00:16.702 {!ERROR!} [LibraryItem] Error returned from library item hidden-path-entertainment-dg2vr

13/07 13:00:16.703 {!ERROR!} [OAF ERROR] AppTracker\AppTracker.cpp(100) : Unexpected exit (1971039)

13/07 13:00:16.703 {INFO}    [LifeCycle] Removing Tracker: 5352 (hidden-path-entertainment-dg2vr)

13/07 13:00:16.703 {INFO}    [LifeCycle] App exited unexpectedly: Unexpected exit (1971039)

13/07 13:00:16.703 {INFO}    [LifeCycle] App Stack Remove <0>: 5352 (hidden-path-entertainment-dg2vr)

13/07 13:00:16.703 {INFO}    [LifeCycle] Request Location: LANDING

13/07 13:00:16.703 {INFO}    [LifeCycle] Push Location: LANDING

13/07 13:00:16.703 {INFO}    [LifeCycle] Starting Transition [POP]: LANDING -> LANDING (7)

13/07 13:00:16.703 {INFO}    [LifeCycle] Update Location: LANDING

13/07 13:00:16.703 {INFO}    [LifeCycle] Inactive Focus: 5668 (oculus-home)

13/07 13:00:16.703 {INFO}    [LifeCycle] Already Focused: 0 (Unknown)

13/07 13:00:16.703 {INFO}    [LifeCycle] Send Fade: (7, CLEAR, LINEAR, 250)

13/07 13:00:16.703 {DEBUG}   [State Machine] Switching away from VR

13/07 13:00:16.703 {DEBUG}   [LibraryManager] Enabling library actions

13/07 13:00:16.703 {DEBUG}   [PlatformPluginManager] Enabling platform plugin actions

13/07 13:00:16.703 {INFO}    [PackageManager] Enabling package downloads

13/07 13:00:16.703 {INFO}    [PackageManager] No core updates needed.

13/07 13:00:16.703 {INFO}    [PackageManager] Updates check finished.

13/07 13:00:16.703 {INFO}    [AppTrackerManager] Removing tracker: 5352 (hidden-path-entertainment-dg2vr)

13/07 13:00:16.708 {INFO}    [LifeCycle] fade_complete_cb() Start

13/07 13:00:16.708 {INFO}    [LifeCycle] Transition Finished: LANDING -> LANDING (7)

13/07 13:00:16.708 {INFO}    [LifeCycle] fade_complete_cb() End

I am using nvidia GTX 980Ti. I have no problems playing games on other platforms and this is a new computer that has been working fine all around. This is very frustrating I am thinking about just returning the whole thing and trying to get a refund for the games I've purchased because I can't play anything.

[benalden2007]

Did you look into your windows display settings to see if the oculus was showing up as two small displays. The oculus displays should not be visible in the windows display settings so if they are you have an issue.