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Problem with adding my credit card

rxrh1
Honored Guest

I have a Mastercard and I live in kuwait and when I add my credit card information and click add card it say unable to add payment method I made sure to put everything right and put the country but it just didn't work does it not work in kuwait

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @rxrh1. So to gather more information does the billing address match to the card that you are using? 

 

Also if you can send us a PM so we can gather some sensitive information from you to further assist you.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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MetaQuestSupport
Community Manager
Community Manager

Hey again, @rxrh1. We are just reaching back out seeing if you still acquire any assistance with this.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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