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Problem with controllers

xBlakeBellax
Honored Guest

I am having an issue with my left Oculus Quest 2 controller constantly moving backwards on its own. Moreover, both of my touch controllers seem to be acting erratic and going crazy while I am in VRChat.

This has been causing quite a disruption in my virtual reality experience, making it difficult for me to navigate and interact with others in the game. I have tried troubleshooting by checking the batteries and re-pairing the controllers, but the problem persists. If you have any suggestions or solutions to resolve these controller issues, please let me know. Thank you!

 
4 REPLIES 4

MetaNinjaTurtle
Meta Quest Support
Meta Quest Support

Hey there @xBlakeBellax!

I definitely understand how this could be an issue with your VR experience. Does the controllers only act up and act erratic during VR chat? Or does it occur with other games, applications or just in general in the home environment? 

You could try cleaning the controllers to help to possibly fix the possible drifting issues you might be encountering. Here's a link on how to clean your controllers -> Link

You could also try updating the Headset to the latest software version which could address the controller issues.

If you need more support, don't hesitate to contact our support team here

Hope this helps! 🐢

 

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MetaQuestSupport
Community Manager
Community Manager

Hi @xBlakeBellax 

Thank you for sharing your experience and bringing this to our attention.

So we can help you and ensure this doesn't happen again, we would love to invite you to direct chat!

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Thank you and we look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Yes it happens only in vrchat  when i open their radial menu it goes crazy selecting random buttons and everyday vrchat login with it going backwards and on the old model quest 2 64 gb  which been stopped selling from you guys

Same thing is happening it started after the software update today

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