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Problem with oculussetup.exe

er_Paco
Honored Guest
Good morning from Spain
 
I am coming to you because a week ago I discovered that the META QUEST LINK PC application had been deleted from my computer. When I tried to download and install oculussetuo.exe from your official website, the PANDASECURITY antivirus detected it as a virus.
 
I don't know if anyone else has had the same experience and how I can fix it.-
 
Thanks in advance
Regards
erPaco
1 ACCEPTED SOLUTION

Accepted Solutions


@er_Paco wrote:

I had already thought about that possibility but what I find strange is that it had worked without any problems before, and now all of a sudden the meta quest link that I had installed has been deleted.


Programs are getting updates.
I think, it was deleted because either the Meta-Link app received an update and now looks like a virus/malware to your antivirus-program or your PANDASECURITY received an update and detects more/other programs as a virus.

Whatever happened, you can add it as exception...... it won't kill your pc😁

View solution in original post

4 REPLIES 4

Choleni
MVP
MVP

Hi @er_Paco 🙂

Sometimes antivirus programs mistakenly identify a program as a virus.
I don't know PANDASECURITY, but somewhere in the settings there should be something like "add exception". You must add the Meta Quest link app here.
The app is probably not deleted from your computer, but moved to an antivirus container and can be restored if you make this program as an exception.

Hi, thanks for replying.
I had already thought about that possibility but what I find strange is that it had worked without any problems before, and now all of a sudden the meta quest link that I had installed has been deleted.
Before allowing the installation of oculusSetup I would like to make sure but after running the antivirus several times it doesn't tell me anything strange other than that.


@er_Paco wrote:

I had already thought about that possibility but what I find strange is that it had worked without any problems before, and now all of a sudden the meta quest link that I had installed has been deleted.


Programs are getting updates.
I think, it was deleted because either the Meta-Link app received an update and now looks like a virus/malware to your antivirus-program or your PANDASECURITY received an update and detects more/other programs as a virus.

Whatever happened, you can add it as exception...... it won't kill your pc😁

er_Paco
Honored Guest

Ok. I thought that file had been infected but from my PC. Thank you very much for your help, if you ever come to Spain contact me and I'll buy you some beers!!! Regards

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