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Problem with recording video or picture on shared accounts Quest 3.


Having problems with guest accounts. Seems that most of the time any of these accounts record a video or take a picture, the screen starts tearing and there are a lot of sparkling in dark areas. Most noticeable in 'In Death Unchained' but still there in other games and even on the home screen. Won't clear till the headset is reset, It also often results in app sharing not working on the next power on. No shared apps show up in some or all of the guest accounts. The accounts have to be deleted and re-attached to get them to work. On one occasion it took a factory reset.

Is anyone else seeing this?


Community Manager
Community Manager

Greetings, @Legiless! Thank you for contacting us regarding the issue you're facing while taking videos and pictures on guest accounts. Have you encountered the same problem while recording on the admin account? Although we have suggested factory resets as a solution for app sharing issues in the past, it shouldn't be necessary every time you power on the device. If you're still experiencing difficulties, please don't hesitate to contact us via private message. To do so, simply click on our name to access our profile page or click here. Then, select "Send a Message" to communicate with us privately. Please keep in mind that you must be signed in to the community before sending us a private message. We're eager to hear back from you!

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