I have been in contact with meta support repeatedly over ‘meta’ not emailing me a return shipping label for a faulty meta 3 headset that needs to be replaced under warranty. Meta support has replied with nothing but a wide variety of excuses (be patient, we are coordinating this, etc the list goes on) as to why they have not yet done this. I really cannot understand why meta has not sent this email so this headset can be returned and why i have been given the total runaround. This has been nothing but a frustrating and upsetting experience.
Thank you for sharing this! Your feedback is greatly appreciated, we understand you are awaiting a shipping label to replace your device under warranty. For us to further investigate we would like to encourage you to reach out to us through private messages:
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope to hear from soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
We would just like to check in with you! Are you still in need of a shipping label? If so, please don't hesitate to reach out to us through private messages, we're here to help!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
