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01-23-2021 08:42 PM
10-21-2021 01:46 AM
I have the same incredible issue right now (Never seen before, in 2 years) !!! I open the browser and at the first default page with icon for facebook, twitter, instagram, etc. it say "no internet connection", but if I click an icon or type a web site, it works. The Home does not work, it says "There is a problem, retry later", so it does not load the icon of my apps. Oculus store also, does not work and say I have no internet. I already tried 3 different wifi and the problem is the same. It depends from the GO. That is simply an incredible bug, I hate these things, these incredible bugs. When will it be fixed ? NEVER !!! THANK YOU FACEBOOK, for this abandoned device that now I can throw in my WC.
10-21-2021 08:35 AM
Hello,
We see that you are experiencing an issue with your Oculus Go network connection not working for some applications, but you are still able to open and access the internet browser. You may need to connect to another Wi-Fi network if possible. If that the issue is still prevalent after trying a different network connection, please try the following troubleshooting steps below:
If these troubleshooting steps do not resolve this issue, please submit a support ticket here, so we can further assist you.