03-08-2024 07:19 AM
For some reason my controllers on my meta 2 VR won't work or track it I put fresh batteries in n that didn't work so I tried repairing both controllers but that won't work n when I go to the app on my phone n devices..under controllers both seem to be not connecting to my VR anymore I tried everything I could think of n idk what to do..any ideas? Or a solution?
03-10-2024 12:40 PM
Hey @Chuckles42069! We would be happy to help you with troubleshooting your controllers and provide any other options. We totally understand that the controllers working properly is a critical part of the VR experience, not to mention how critical it can be when you need maximum control in the games. In order for us to take a closer look into this for you, we would like to request that you send us a PM. Reaching out to us privately is preferred so that we can keep your personal information off of our public forum. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed in to the community first to send us a private message.
We look forward to hearing back from you and assisting you further!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset