Profiles are not loading in mobile app on any network

[PenguinInChicago]

Odd on both my iPhone and iPad I can’t look at profiles at all. This is on WiFi and 5g no firewall etc

 tried logging out and uninstalling no luck 

 

[d0gg]

[Choleni]

Seems a issue of that version .... you and @PenguinInChicago  are on the same version.

[d0gg]

I'm on 305.0.0.8.109

Looks like they might have an issue with the newer version. (I saw you were on 304).

Hope they release an update soon 😃 (or fix the server so it completes the connection on the app)

[Choleni]

Yeah, I'm glad, that I get new versions late..... bugs are mostly already fixed until I receive them😂

[d0gg]

I heard that!

I'm not sure if it went bad at the last update or if it started after. I know I just recently ran updates for my apps. But I'm not sure if Meta was in the pile that got the updates.

Meh. No big deal. I can go without profile viewing for a bit😎

[Yukikaze233]

我和你遇到了相同的情况

 

[Choleni]

Hi @Yukikaze233 🙂

As I said in my first post..... send a bug report to let Meta know "something is wrong"

I'm sure, this will get fixed soon.

How to report a bug on Meta Quest | Quest help 

[Yukikaze233]

I know, but in my Meat Horizon application, the dynamic homepage does not have a search box or any buttons. Therefore, I am unable to use the app to report errors, and I also cannot view other users’ personal pages as they all display error messages. I have submitted an error report on the support page of Mate’s official website, and I hope it will be resolved as soon as possible.

  

[Choleni]

I know, but in my Meat Horizon application, the dynamic homepage does not have a search box.....

Strange! Your mobile app looks like an older version of the app.

I had the profile pic at the bottom month's ago. Now it looks like this 

You can send the bug report also from your headset instead of the app.

Edit: @Yukikaze233  I'm not sure, if this still works for your mobile app.

But there was once the option to send a bug report by shaking the phone while the app is opened.....you should get a pop up to report the bug.

[Yukikaze233]

My Meta Horizon app was downloaded from the Japanese App Store, and it now shows the latest version as 305, but I’m not sure why it’s different from yours.🙃