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Provide account details or your account will be suspended

AlithokiKit
Honored Guest

I am getting the notification to 'Provide your account details by 13 August, or your account will be suspended.' When I choose 'Continue' and then 'I'm 13 or older' and then 'Use payment method', and then after adding all the data for payment method, it says 'Unable to add payment method. Sorry, we couldn't add your payment method.' I don't want my account suspended; please help.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey  @AlithokiKit,

 

Not to worry! We can help with this, just send us a PM to start the process.

 

Please select our name to get to our profile page, or click here: Customer Support. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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