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Provide support for moving to japan

mikesch.643663
Honored Guest

I live in thailand and bought the quest 3 here. Controller broken and the friendly guy frpm suppprt wrote me that he can only send it to japan and i should give him an adress in japan. I just checked if it works and talked to my support team. It seems i only live in thailand anf it would cost me around 10000 dollars to move to japan but i also dont have a visa. Any suggestions?

1 REPLY 1

LordArceus
Meta Quest Support
Meta Quest Support

Hey there, @mikesch.643663!

Meta would only be able to receive returns from supported countries. As you live in an unsupported country then they wouldn't be able to process a return from you unfortunately. Sorry for any confusion on this. Hope that clears things up! 🙂

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