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Purchase synchronisation issue

KaiRom
Honored Guest

I bought yesterday the game SUPERHOT via meta quest application on PC (order 479615271227947). On the oculus quest 2 this purchase did not seen. (Like I didn't bought the game). Tried log aut/login - it didn't help. Is it different stores and to order to play it without connection to PC I have to buy it via Oculus Quest 2 only? Or there was the way to synchronize the purchase?

2 REPLIES 2

Choleni
MVP
MVP

Hi @KaiRom 🙂

you are right. There are two stores, one for PCVR(Windows) games and another for Quest(Android) standalone games.

If you buy in the pc app, you'll always get the pc version of the game. If it is a cross buy game it doesn't matter, because you can download the Quest version for free.

Unfortunately, Superhot does not support cross buy.

So, if you want to play the game standalone on the Quest, you should refund the pc game which you accidentally bought and then buy the game again in the Quest store.

Another option......you decide to link the Quest to your pc and play the pc version.

 

AliceinVRworld
Meta Quest Support
Meta Quest Support

Hey there! I see you got assistance from one of our MVP's! In addition, you can return the purchase using the following steps here! We hope this information is useful! 

We are all mad here.
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