06-23-2024 01:54 AM
I Paid For This Game Yesterday And Now It’s Gone And Unavailable Even In Store And Launching From App Work
I’ve Reset And It’s Still Not There
06-24-2024 11:06 AM
Hello there, @OGLblazer21! We would love to further assist you with getting your game back into your app library. We will have to get some personal account information. We want to protect all our customers, so you do not have personal information out on the internet. We do ask that you use this link in order to send us a private message. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon!
06-25-2024 11:13 AM
Hello there, @OGLblazer21! We wanted to reach back out and see if you are still having issues with not being able to see purchases in your library. We are here to help, and we hope to hear from you soon!
Please note that we will be upgrading the community on July 9, 2025. The community will be down for a few hours while we perform this upgrade. For more information, please see Community Upgrade & Downtime