a month ago - last edited a month ago by ThePeasKeeper
From another party and can not factory reset due to a prior business account on this headset. Please help if possible. Not sure what the business account was nor do I know the prior owners email. Is there a way to factory reset this unit? Thank you in advanced.
a month ago
Hi there @JodieJodieJodie88,
Thanks for getting in touch with us at the Meta Support Team, we see you are having issues trying to perform a factory reset on your device.
To try and get you back into the Metaverse as soon as possible here is a handy guide to performing a factory reset, if your issue still persists after following that guide, please send us a private message so we can look into this issue further.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Looking forward to hearing from you soon!
a month ago
Hi again @JodieJodieJodie88
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