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Purchased game- can't download game

So_Drip
Honored Guest

I bought a game a while ago and have proof of purchase but now I can’t download it and I’m being told I have to purchase it. The game is beat saber and I play on quest 2 , that’s what I bought the game on . If anyone from meta can help me with this problem plz. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @So_Drip, we see you're having a little bit of an issue with a purchase. Not to worry; we are here to help you get everything figured out. First and foremost, let's get you to our PMs so that we can look into your account and see if there were any internal issues that might have happened when you purchased Beat Saber. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Heyyy @So_Drip! We just wanted to follow-up with you to see if you were still needing assistance with the purchase issues you were experiencing since we noticed that you haven't reached out to us in our PMs just yet. Feel free to reach back out to us if you happen to have any further questions or concerns as we are always happy to help! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!