I purchased The Room. It's showing in purchase history and I never deleted it. Suddenly, it has disappeared from my app library without a restore purchase option. I have also created my Horizon account, as was required. 'Product details' section requires of me to pay again for the game.
As I've read, this is some sort of a glitch. Any known solution so far?
Help is appreciated.
Hey there @siddharth2022! We know how it feels having games go missing, that's definitely concerning! We'd love to take a closer look into this for you, please click here or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you!