I was trying to do a side load update but then no command with side led purple I was holding the volume down button and the power button how did I get this it’s weird I was scared and walked away from my headset when I got this error message and asked my friends what was happening with my headset some of them said it was bricked some of them didn’t know please tell me what’s going on??
I have recently fixed it but is it safe for my headset to be factory resetted 2 times because the first time I had to factory reset because of this but two days ago I had to factory reset because I forgot my pin
Hey there, @Birb1533! Thanks for letting us know how you resolved this. We wanted to check in with you to see if you needed additional help! There is an option to remove your pin if you need to. Please let us know if you have any additional questions or challenges!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Thank you for letting us know. The link we provided in the previous post should be able to help. If the system is saying your PIN is incorrect, follow the steps listed under forgot pin and you should be able to reset it either on your mobile app or the Website. Please let us know if you have any additional questions!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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