cancel
Showing results for 
Search instead for 
Did you mean: 

QL error when making purchases

eddie.henderson.735
Honored Guest

Unable to purchase apps in the headset, on the website, nor on iOS app.  Tried from different browsers on 3 different computers and on different network.  Each resulting in error saying unable to purchase try again later.  More than enough wallet credit and valid alternative payment added.  Ready to give headset away and try PICO.  

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! We know how it feels being unable to make purchases. This isn't a fun situation to be in, so we'd love to help you out! Since you've already tried several troubleshooting options, we may need to take a closer look into this for you. We recommend reaching out to our support team here for some additional one-on-one assistance.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Get Help
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset
Tips and Tricks: Help with Pairing your Meta Quest
Trouble With Facebook/Instagram Accounts?