05-30-2022 01:42 PM
Hello, It may be lacking because it is a question through a translator. Please understand.
My Quest 2 battery, which has been in use for a year and two months, has had a problem.
No matter how you use it, it doesn't charge more than 56% and you can only use it for about 20 minutes after charging.
The result is the same even after a few hours of charging.
The same is true for attempting battery calibration after factory initialization and full discharge.
I bought it through an official Korean distributor, but it is said that it cannot be repaired.
Does Oculus not provide repair support?
Is there only a way to buy a new device?
Solved! Go to Solution.
07-11-2022 03:20 PM
It takes 2 week.
And problem is solved 🙂
07-11-2022 04:33 PM
It took them 2-3 months to replace a faulty controller for me.